Check order status
Enter the order ID from your confirmation email, or pick one of your recent orders.
On the confirmation screen after payment, in your confirmation email, and in order history.
Every few seconds while an order is active, moving through Order Placed → Confirmed → Out for Delivery → Delivered.
Only before "Out for Delivery", and only within the same serviceable zone.
Past fifteen minutes a support chat opens automatically and delivery fees on that order are waived.
Yes — scheduled flower orders show a preparing stage, then follow the same four-stage timeline.
It shows the route corridor and drop pin; precise coordinates appear in the final two minutes for rider safety.